Welcome to CX on Tour — a week-long, on-demand digital occasion that includes our distinguished engineers, subject-matter specialists, and IT executives from Cisco CX and our companions.
There’ll be roundtable panel discussions, blogs, and multimedia content material – all targeted on buyer expertise. Get your backstage move now and prepare to rock with us!
Tour Cease #1 – Drive Buyer Expertise Success
You need enterprise outcomes and buyer experiences that matter. We mix human and digital intelligence with easy, transformative options that get you to your objectives sooner. On Monday, October third, we’ll host a roundtable dialogue with the Buyer Expertise Professionals Affiliation’s CEO Greg Melia, and board member, Stacey Nevel, VP of Buyer Expertise at Prudential Monetary, joined by Cisco CX’s Buffy Ransom, SVP & GM of World CX Facilities, and Lewis Taylor, VP Cisco Buyer Expertise. We’ll additionally characteristic content material targeted on driving buyer expertise success.
Tour Cease #2 – Empower Hybrid Work
See how Cisco CX providers show you how to ship a holistic Hybrid Work expertise. Empower your folks to work anyplace extra effectively, securely, and conveniently. On Tuesday, October 4th, Distinguished Engineer Paul Giralt, Cisco CX, joins Alistair Wildman, SVP Buyer Expertise Americas, Cisco CX, for a dialogue on creating the very best expertise in your workers in a hybrid world. Content material targeted on hybrid work methods and buyer tales shall be featured.
Tour Cease #3 – Supercharge Innovation with AI and Automation
Cisco CX lets you carry the ability of automation and AI-driven insights to proactively resolve issues sooner and ship extra dependable buyer experiences. On Wednesday, October fifth, Chris Dexter, VP, CX, Technical Help Middle Buyer Expertise, Cisco CX, joins Smit Gupta, Sr. Director Product Advertising, for a dialogue on driving IT effectivity with automation and digital insights. We’ll spotlight buyer tales and content material targeted on automation, innovation and ease.
Tour Cease #4 – CX and Reimagine Purposes
Reimagine how your group and ours can design, develop, and deploy functions to ship distinctive buyer experiences and for better enterprise impression. On Thursday, October sixth, Stephen Elliot, VP, IDC, joins Joe Byrne, CTO, AppDynamics, and Chris Rittler, VP Product Administration, Cisco CX, to debate accelerating the journey to full-stack observability. We characteristic content material on digital agility, FSO, and digital expertise.
Tour Cease #5 – Redefine Safety
Your group faces rising and evolving safety threats, increased and extra danger, poor efficiency, and generally costly penalties. Find out how Cisco CX helps you construct, evolve, and defend your safety technique. We’ll share tendencies which are shaping cybersecurity right this moment in a roundtable panel dialogue that includes Zane West, Sr. Director, CX Safety Product Administration, and Marc Carney, Safety GTM Apply Lead, Cisco CX, and supply buyer examples, white papers, and different content material that can assist you develop and implement your cybersecurity technique.
It’s time to grasp how CX can get your group to the outcomes you want sooner. CX on Tour may help you get began.
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We will’t wait to move out on tour with you!
Earlier than the tour begins, if you happen to’re an current Cisco buyer, you possibly can be part of the colourful neighborhood of Cisco buyer advocates to construct connections, entry trade information, and discover peer insights. Use your Cisco login and get began with Cisco Insider Advocates right this moment.